Privacy Policy

At DC Solar Energy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, inquire about our services, or engage with us for solar panel installations.

1. Information We Collect

We collect and process your information to provide you with tailored solar panel installation services and an exceptional customer experience. The types of information we may collect include:

a. Personal Information

• Name
• Contact details (phone number and email address)
• Address (for site assessments and installation services)
• Any additional information you provide during consultations or via forms on our website

b. Technical Information

• IP address, browser type, and browsing behavior on our website
• Data collected through cookies and analytics tools to improve your user experience

2. How We Use Your Information

Your information is used for the following purposes:

• To provide tailored solar PV installation services based on your specific needs
• To communicate with you regarding your inquiries, consultations, or installations
• To improve our website, customer service, and operational processes
• To send you relevant updates, promotional offers, or newsletters, if you opt-in

3. Sharing Your Information

We respect your privacy and only share your information in limited circumstances, including:

• With trusted service providers assisting us with installations or operational processes
• To comply with legal obligations or respond to lawful requests
• With your explicit consent for specific purposes

We do not sell, rent, or trade your personal information to third parties.

4. Data Security

We implement robust security measures to safeguard your data from unauthorized access, loss, or misuse. Our systems are regularly reviewed and updated to ensure compliance with industry standards. However, please note that no system is entirely foolproof, and we cannot guarantee absolute security.

5. Your Rights

As a resident of Ireland and under GDPR regulations, you have the following rights:

• To access the personal data we hold about you
• To request corrections to inaccurate or incomplete data
• To request the deletion of your data, subject to legal and contractual obligations
• To withdraw consent for marketing communications at any time
• To file a complaint with the Data Protection Commission if you believe your rights are violated

6. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience and collect analytics data. You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them separately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

DC Solar Energy
Address: Oistin, Ennis Road 
Email: hello@dcsolar.ie
Phone: +498452

Thank you for trusting DC Solar Energy for your solar panel needs. We are committed to providing not only quality installations but also a safe and transparent user experience.